About Edge software


In order to effciently run your organization, you’ll need manage the software that runs your Edge.

Software version

There are several ways to determine which software version your Edge is currently running.


Automatic updates

Edges automatically update to the latest software on a regular schedule. You can alter the schedule, if the default day and time is not convenient.


Manual update

While Edges automatically update to the latest software on a regular schedule, you can manually update an Edge.


Call draining

 The call draining process is designed to ensure that all existing active calls on the Edge are allowed to complete normally before the software update begins.