Web サービス データ ディップ コネクターについて


The web services data dip connector integrates your interactive voice response (IVR) system with a web service that you create and that implements the web services data dip connector API. Your web service can call any third-party system that stores data, such as a customer relationship management (CRM) database.

The connector allows your IVR to dip into your third-party system using your web service to retrieve information with default or custom connector actions. You can then use this information within your call flow. 

Web サービス

Create a web service and use our web services data dip connector API to implement that web service. Reference our C# example web service and C# library for guidance.


To use the web services data dip connector, set up and configure items for web services and PureCloud, and create flows in Architect.


For any problems with the web services data dip connector, browse troubleshooting information about log files and individual issues.