Altocloud data in performance views


PureCloud analytic views allow you to view and filter for Altocloud data from interactions. This data includes whether an interaction has customer journey data and proactive information. For more information about Altocloud, see About Altocloud.

You can view Altocloud data columns in the following analytics views:

You can filter for Altocloud data in the following views:

Note: Each view has its own permissions. For permission requirements, see each view’s article.