Delete a group
- Next to the group name, under Actions click More.
- Click Delete Group.
Groups and chat rooms are similar, but they are not the same.
When you create a group, PureCloud simultaneously creates an associated chat room with the same name.
When you delete a group, PureCloud does not delete the associated chat room. Instead, it places the associated chat room in Recently Closed.
You cannot delete a PureCloud chat room. Recently Closed always lists the last 20 items you closed.