How to limit contact attempts


Outbound dialing administrators can set attempt controls to prevent a phone number or contact record from being dialed too often. Attempt controls restrict the number of calling attempts to a contact record or phone number in a given day or in total. To use this feature, administrators should understand local regulations that determine compliance requirements in their area. To set attempt controls for a contact list, first configure an attempt controls entry. Then assign that entry to the contact list.

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