Release notes for PureCloud Embeddable Framework

This article describes all PureCloud Embeddable Framework releases. For more information, see About PureCloud Embeddable Framework.


These features are described in our documentation but are not yet generally available.

  • WhatsApp interaction support

September 18, 2019

August 21, 2019

  • Subscriptions to individual categories

    Developers can now subscribe to individual categories for notifications: subscribe (Developer Center).

  • Private deployment of PureCloud Embeddable Framework

    Includes same functionality as public deployment but allows companies to create and deploy integrations for private use in their PureCloud organizations: Deployment options.

June 19, 2019


  • Initial release of PureCloud Embeddable Framework for public deployment. Includes overview, steps for development and deployment, and exposed methods and actions.