Run a report
Any of the following permissions (included in the PureCloud Supervisor role):
- Reporting > ACD > View
- Reporting > Interactions > View
- Reporting > Quality > View
- Reporting > Outbound > View
When you configure a report, you can set the report to run on a schedule and to run immediately when you save the report. After you save the report’s settings, you can manually run the report by using Run Now on the reports page.
- Click Reports.
- Select the check box next the report you want to run.
- Click Run Now. PureCloud prepares to run the report.
- To download the report after it has finished running, refresh the page or view the report’s history. Then click the report’s file format in the Download column.