Turn off file uploading in internal chats
Users can exchange files in PureCloud by uploading them to internal chat sessions or workspaces in Documents.
PureCloud does not scan files for viruses or malware; it only transfers them. Customers who share files are responsible for implementing adequate client-side anti-virus/anti-malware measures.
Some customers or partners may have the ability to upload files without first scanning them for viruses and malware, as a security vulnerability. In line with this concern, a PureCloud administrator can disable file uploading in chat at the organization level. In addition, a PureCloud administrator can withhold a permission to prevent users from using Documents. See Documents roles and permissions.
To disable file uploading in chat for your org:
- Under Account Settings, click Organization Settings.
- Click Settings.
Under Security & Compliance, set Chat File Uploads OFF. This prevents all users in your org from attaching files to the body of an internal chat.