View and edit interaction logs

Note: This article applies to PureCloud for Salesforce and PureCloud for Zendesk.

You can view and edit interaction logs for interactions that are currently active or recently disconnected from one of two places in the menu.

  • インタラクション メニュー

    1. [メニュー] > [インタラクション]をクリックします。
    2. To view the interaction log, click Interaction Log on an interaction.
  • Interaction log menu

    1. Click メニュー> Interaction Log.


For more information, see Interaction logs.

For more information about the integrations, see About PureCloud for Salesforce and About PureCloud for Zendesk.